Grade 11 · CAPS

Grade 11 Business Environments

Business Studies practice questions and a worked example

Grade 11 Business Environments builds on Grade 10 by looking at how labour issues, competition and legislation put real pressure on a business — trade unions and strikes, the relationship between economic sectors, and the laws businesses have to work within. Practice questions work through real scenarios: weighing the impact of a strike, tracing how the primary, secondary and tertiary sectors depend on each other, and identifying which piece of legislation applies.

Worked example

2.2 Briefly outline the functions of trade unions.

Answer & explanation

Trade unions protect their members against unfair labour practices, empower employees by educating them about their workplace rights, represent employees in grievances and disputes, negotiate with management for better working conditions/salary/benefits, and take legal action on behalf of members when necessary.
1. Trade unions protect their members against unfair labour practices by ensuring that their rights are not violated. 2. They empower employees by educating them about their workplace rights, making sure they are informed about laws and regulations. 3. Trade unions represent employees in grievances and disputes, acting as a mediator between the employee and management. 4. They negotiate with management for better working conditions, salary, and benefits, aiming to improve the overall work environment. 5. When necessary, trade unions take legal action on behalf of their members to enforce rights and agreements.

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Business Environments

Question 1 of 3

1.1.1 The impact of ... on businesses as a socio-economic issue may lead to employees having to repeat a work task. Choose the answer and write only the letter (A–D) next to the question numbers (1.1.1 to 1.1.5) in the ANSWER BOOK, for example 1.1.6 D.
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More practice questions

Explore additional Grade 11 Business Environments questions.

  • 2
    1.2.2 Kebu Logistics has ... control over the economic environment. Complete the following statements by using the word(s) provided in the list below. Write only the word(s) next to the question numbers (1.2.1 to 1.2.5) in the ANSWER.
  • 3
    1.3 Choose a description from COLUMN B that matches a term in COLUMN A. Write only the letter (A–J) next to the question numbers (1.3.1 to 1.3.5) in the ANSWER BOOK, for example 1.3.6 K.

    Column A

    1. 1.3.1
      Customers
    2. 1.3.2
      Difficult employees
    3. 1.3.3
      Standardisation
    4. 1.3.4
      Corrective action
    5. 1.3.5
      Placement

    Column B

    1. A.
      The process of classifying agricultural products into categories according to their quality
    2. B.
      Involves any adjustments made to the planning process
    3. C.
      The new employee's skills are matched with the requirements of the position
    4. D.
      Component of the market environment
    5. E.
      Employees that often compete for promotions
    6. F.
      The new employee is introduced to their new workplace environment
    7. G.
      Component of the macro environment
    8. H.
      Involves the checking of the quality of the production process and the final product
    9. I.
      The process of ensuring that all goods produced are of equal quality
    10. J.
      Employees that often complain about work systems Which letter matches: 1.3.1 Customers?
  • 4
    2.1 Name any THREE components of the micro environment.
  • 5
    ULNA TRADERS (UT) The management at Ulna Traders is desperately trying to control its environment and the behaviour of other businesses by forming power relationships. They gained valuable advice from powerful influential people after inviting them to be part of their board of directors. 2.3.1 Identify the way UT had formed a power relationship in the scenario above.

Common mistakes

  • Explaining the impact of a strike in general terms instead of grounding the answer in the specific scenario given, and confusing which sector (primary/secondary/tertiary) a described activity belongs to.

More Grade 11 Business Studies topics

Business Environments in other grades

Aligned to CAPS Grade 11 Business Studies — Business Environments. Curriculum source: CAPS for the FET Phase, Department of Basic Education.

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